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DASH is a software company from Sarajevo. Since 2012 we have been building the products that let a business do what it could not do the day before.

System
Your business, extended
Office
Sarajevo, Bosnia and Herzegovina
In practice since
2012
Capabilities
0 of 0 in place, 1.0 × where you started

Most companies are not short of ideas. They are short of room.

A booking book that is full by Tuesday. Invoices typed by hand. A spreadsheet nobody dares to touch. We build the software that gives a business that room back, and we stay to keep it running.

We work as an engineering partner: alongside the client's own people, on their roadmap, from the first sketch through the years of maintenance after launch.

From beauty salons to clinical trials.

A selection of what we have built since 2012: products and platforms, portals, eLearning, websites and apps. Where we worked alongside a client's own team, the entry names them; Medi is about to launch.

  • 15do3 home page on a deep green ground: a search field for salon services beside photographs of hair, face and nail treatments
    15do3.ba

    15do3

    Online booking for beauty salons

    The largest online booking platform for the beauty industry in Bosnia and Herzegovina. Clients find a salon, compare prices and reviews, and book a free slot in a few clicks. Salon owners get a calendar, staff shifts, client records, discounts, reports, and automatic SMS and Viber reminders.

    In figures
    500+ salons, 50,000+ clients, 100,000+ bookings, as published by diTactic Media
    Industry
    Beauty and wellness
    Made for
    Hair and beauty salons, wellness and spa centres, stylists
    Our role
    Engineering partner, with diTactic Media
    • Booking around the clock
    • Calendar and shifts
    • SMS and Viber reminders
    • Mobile and desktop apps
    Visit 15do3.ba
  • AgencyOS landing page on a near-black ground with a serif headline and a framed view of the application below
    meet-agencyos.ditactic.media

    AgencyOS

    From signed contract to money in the account

    An operating system for marketing and creative agencies across the region. Everything hangs off the contract: tasks, time tracking, fiscally correct invoices, automatic bank statement matching, costs, and profitability per client. Nineteen automated jobs run every day, roles are built from 55 permissions, and two-factor sign-in is mandatory.

    Industry
    Agencies
    Made for
    Marketing, digital and creative agencies in six countries
    Our role
    Engineering partner, with diTactic Media
    • Contracts and tasks
    • Time tracking
    • Fiscal invoicing
    • Bank statement matching
    • Google and Microsoft calendars
    • Slack
    Visit meet-agencyos.ditactic.media
  • TOMA administration dashboard on a dark ground: tiles for this week's tournaments, upcoming tournaments, alerts, calendar, live scores, sign-ups and draws, clubs, players and rankings
    Interface design

    TOMA

    Tennis organisation and ranking, for a quarter of a million players

    A tennis organisation and ranking platform that grew to more than 250,000 players. At its centre is a ranking engine that applies over twenty rules; around it are the tournament workflows, from sign-ups and draws to the order of play and live scores, together with player profiles and social features.

    In figures
    250,000+ players, 20+ ranking rules
    Industry
    Sport
    Made for
    Tennis federations, clubs, referees and players
    • Ranking engine
    • Tournament workflows
    • Sign-ups and draws
    • Order of play
    • Live scores
    • Player profiles
    • Social features
  • Medlar Regulatory: a calendar, a list of upcoming submission deadlines by country with their due dates, and a column of notifications
    medlar.solutions

    Medlar

    Clinical trial management, all modules speaking the same language

    A cloud platform for running clinical trials. Five modules share one interface and one alert and filter system, so a team that learns one module already knows the rest. Automated eTMF gap analysis keeps studies inspection-ready, and the regulatory and monitoring trackers stay current on their own.

    Industry
    Clinical research
    Made for
    Sponsors, CROs and clinical operations teams
    Our role
    Engineering partner, with Medlar
    • eTMF
    • CTMS
    • Regulatory Tracker
    • LMS
    • TimeSheet
    • 21 CFR Part 11
    • ICH-GCP
    Visit medlar.solutions
  • Medi landing page on a dark teal ground beside a day planner listing patient appointments
    medi.baLaunching soon

    Medi

    Appointments, reminders and patient records for clinics

    Patients book their own appointments online, with no phone calls and no waiting. The practice gets a complete patient base, records with templates per specialty, tidy documentation, automatic SMS and Viber reminders, team and shift management, and reports.

    Industry
    Healthcare
    Made for
    Clinics, polyclinics, dentists, physiotherapists
    Our role
    Engineering partner, with diTactic Media
    • Online booking
    • Patient records
    • SMS and Viber reminders
    • Team and shifts
    Visit medi.ba
  • Podsjetnik.ba landing page beside a delivery log of Viber, e-mail, SMS and WhatsApp messages
    podsjetnik.ba

    Podsjetnik.ba

    Reminders and transactional messages from one place

    Sends reminders and transactional messages over Viber, WhatsApp, e-mail and SMS. Used through a simple application, or wired into an existing system through the API and webhooks. Scheduled and event-driven messages, personalised templates, and a delivery status for every message.

    Industry
    Messaging infrastructure
    Made for
    Businesses that remind their clients, and the developers who integrate it
    Our role
    Engineering partner, with diTactic Media
    • Viber, WhatsApp, e-mail, SMS
    • API and webhooks
    • Templates
    • Tracking and logs
    • GDPR
    Visit podsjetnik.ba
  • Schoobella landing page on a turquoise ground beside a parent portal showing attendance, grades and tuition
    schoobella.ditactic.media

    Schoobella

    Run the school, not the paperwork

    Brings students, groups, timetable, attendance, grades, payments and communication with parents into one place. Teachers teach, parents stay informed through their own portal, and the office gets hours back every week.

    Industry
    Education
    Made for
    Language schools, learning centres, kindergartens, sports and arts academies
    Our role
    Engineering partner, with diTactic Media
    • Students and groups
    • Timetable and attendance
    • Tuition payments
    • Parent portal
    Visit schoobella.ditactic.media
  • Trgo landing page on a dark ground beside a branded webshop showing a product catalogue
    webshop.ditactic.media

    Trgo

    White-label webshop and back office

    A ready solution for selling online and in store under the client's own brand: card payments through Monri or Bankart, cash on delivery, POS sales at the counter, margins, prices and coupons, stock, order tracking, PDF invoices, newsletter and reports.

    Industry
    Retail
    Made for
    Retailers and brands that sell online and in store
    Our role
    Engineering partner, with diTactic Media
    • Card payments
    • POS
    • Stock and orders
    • Invoices and reports
    Visit webshop.ditactic.media
  • ZEV Management landing page on a violet ground with a drawing of an apartment building whose windows show payment status
    zev.podsjetnik.ba

    ZEV Management

    Running a building without paper

    Software for homeowners' associations. It issues monthly and one-off bills automatically, sends reminders by e-mail and Viber, records payments, and gives every owner a view of their balance through a personal link, with no passwords and no spreadsheets.

    Industry
    Property management
    Made for
    Building managers and homeowners' associations
    Our role
    Engineering partner, with diTactic Media
    • Automatic billing
    • E-mail and Viber reminders
    • Owner portal
    • Meetings and proposals
    Visit zev.podsjetnik.ba
  • Nalog landing page beside a table of distributor orders with their status
    po.podsjetnik.ba

    Nalog

    From order to delivery, without spreadsheets

    Distributors order through a portal, the manufacturer accepts with one click, and the system opens a production order and creates the pro forma, the invoice and the packing list. Roles for clients, managers and administrators, sales statistics, and every document exported to PDF and Excel.

    Industry
    Manufacturing
    Made for
    Manufacturers that sell through a network of distributors
    Our role
    Engineering partner, with diTactic Media
    • Distributor portal
    • Production orders
    • Invoices and packing lists
    • PDF and Excel export
    • Two languages
    Visit po.podsjetnik.ba
  • Picture to follow

    Putujmo.ba

    A travel marketing platform

    A platform for marketing travel.

    Industry
    Travel
    Made for
    Travel businesses and the people planning a trip
  • Picture to follow

    Sarajevo Transport Planner

    A journey planner for the city's public transport, whose schedules went into Google Transit

    A planner for public transport in Sarajevo. The schedules prepared for it went into Google Transit.

    Industry
    Public transport
    • Google Transit

And the everyday work

  • Websites

    Company, product and campaign websites, designed and built to be found, read and kept up to date.

  • Web portals

    Places where customers, partners or staff sign in to do their work: orders, documents, accounts and reports.

  • Mobile apps

    Apps for iOS and Android, for a company's customers and for its own people.

  • eLearning platforms

    Courses, lessons, tests and a record of who has completed what, for companies training their staff and schools teaching their students. The learning management module in Medlar is one of them.

  • Work for clients

    Ongoing work on systems already in use: new features, integrations, and the maintenance that keeps them running.

A section through what we build.

Cut any of our products open and you find the same five layers. These are the tools we use in each of them, and know well.

  1. Interface

    What people see and touch

    • TypeScript
    • React
    • Vue

    Web applications, dashboards, public booking pages and shop fronts.

  2. Mobile

    The same product, in a pocket

    • iOS
    • Android
    • React Native
    • Flutter

    Apps for clients and for staff, native or built once for both platforms, on the same accounts and data as the web.

  3. Application

    Where the rules live

    • PHP
    • Laravel
    • Node.js
    • Python
    • Go

    Scheduling, billing, permissions, and the automated jobs that run every day.

  4. Integrations

    Connections to the outside

    • REST APIs
    • Webhooks
    • Stripe
    • PayPal
    • Dwolla
    • Monri
    • Bankart
    • Viber
    • WhatsApp
    • SMS
    • Google Calendar
    • Microsoft 365
    • Slack

    Payments and payouts, messaging channels, calendars, and bank statements.

  5. Foundation

    What everything stands on

    • Roles and permissions
    • Two-factor sign-in
    • GDPR
    • 21 CFR Part 11
    • ICH-GCP

    Delivered as a cloud service or as the client's own installation.

And others, when the work calls for them. We choose the tool after we have understood the problem, not before.

From the first sketch to the years after launch.

  1. Survey

    We learn how the business runs today: who does what, where the time goes, and what must never break.

  2. Draft

    Flows, screens and a plan. You see what will be built, and agree to it, before anything is built.

  3. Build

    Working software in short rounds, shown to you as it grows and tested as it goes.

  4. Hand over

    Launch, data moved across, people shown around. The first weeks are watched closely.

  5. Maintain

    We stay. New rooms are added when the business needs them.

Sarajevo, since 2012.

Everything we build is built at Kolodvorska 12b, by people who work in the same room. Sarajevo keeps the same office hours as most of Europe, so a call is easy to arrange, and visitors are welcome.

Office
Kolodvorska 12b, 71000 Sarajevo, Bosnia and Herzegovina
Sarajevo lies at
43.86° N, 18.41° E
Clock
Central European Time: UTC+1, and UTC+2 in summer
In practice
Since 2012
N43.86° N18.41° ESARAJEVODASH, 2012

Questions we are asked.

What does DASH do?
DASH is a software development company. We design, build and maintain web applications, mobile apps, web portals, eLearning platforms and websites, and we work as an engineering partner alongside a client's own team.
Where is DASH based?
At Kolodvorska 12b in Sarajevo, Bosnia and Herzegovina, where we have worked since 2012. Sarajevo keeps Central European Time, so our working day matches most of Europe and our afternoon overlaps with the morning on the US East Coast.
Which technologies does DASH work with?
TypeScript, React, Vue, iOS, Android, React Native, Flutter, PHP, Laravel, Node.js, Python and Go, together with REST APIs, webhooks, card payments, and messaging over Viber, WhatsApp, SMS and e-mail. We choose the tool after we have understood the problem.
Which industries has DASH built software for?
So far: beauty and wellness, agencies, sport, clinical research, healthcare, messaging infrastructure, education, retail, property management, manufacturing, travel and public transport.
Can DASH work on a system we already have?
Yes. A large part of our work is ongoing work on systems already in use: new features, integrations, and the maintenance that keeps them running.
How do we start a project with DASH?
Write to [email protected], call +387 61 066 616, or use the form on this page. A few lines about what the business does and what no longer fits are enough. We begin by learning how the business runs today, then draft flows, screens and a plan for you to agree to before anything is built.

Tell us what no longer fits.

A few lines are enough to begin. We read every message ourselves and reply by e-mail. If you would rather skip the form, write or call us directly.

[email protected]
+387 61 066 616